24/7 Support

You can e-mail any questions or problems you may have to: [email protected]

Our Support Team are waiting to help you so that your experience at PrimeCasino is as enjoyable and trouble free as possible.

Please note that different language support will not always be available 24/7.

We recommend that if you are able, please write your query in English in order to receive an immediate reply.


Drake Chambers, Main Street, Road Town Tortola, British Virgin Islands.

100 Spins Welcome Bonus terms:
First deposit only. Min. deposit: €20. Game: Book Of Dead, Spin Value: €0.10. WR 60x free spin winnings amount (only Slots count) within 30 days. Max bet is 10% (min €0.10) of the free spin winnings amount or €5 (lowest amount applies). Free Spins must be used before deposited funds. If the game for Free Spins is not available in your country you will be notified of the game you can play by pop up when you are in the casino client. Bonus Policy applies.
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